FAQ & Help

Describe a character (or upload a photo) and we turn it into a print-ready 3D miniature using AI. Creating and previewing are free — you only pay to download the file or order a printed figure.

1) Describe or upload your character and pick a look. 2) We generate concept images — choose your favorite. 3) We cast it into a 3D model you can spin, download, or order as a real print.

• Full color — museum-grade, fully painted as shown in the preview. Premium finish, ~2–3 week lead time.
• FDM — printed in a single filament color you choose. The most affordable option, ~7 days.
• SLS nylon — durable single-color nylon (grey, or black for a small dye fee), ~7 days.

FDM & SLS print in one color — the colorful preview is just the design; your print will be the color you pick.

Minis range from 25mm up to 150mm. Full color is available at any size; FDM & SLS need a 50mm+ size to print reliably.

A print-ready STL for single-color printing, or a zipped OBJ + MTL + texture for full-color printing — scaled to your chosen size. If your slicer offers “repair on import,” click yes; that’s normal for sculpted models.

FDM/SLS prints are made in ~7 days; full-color takes ~2–3 weeks. Shipping is a flat rate shown at checkout, and multiple minis ship together to save you money. You’ll get an email with tracking when your order ships.

Digital downloads are final once delivered. Prints are made to order, so we generally can’t accept returns — but if a print arrives defective or damaged, contact us within 14 days with photos and we’ll reprint or refund it. If a file you bought can’t be printed, we’ll ask you to send a replacement design or refund you.

Free includes 5 casts/month. Hobby and Pro add more monthly casts, included downloads, no watermark, and member print discounts. Manage or cancel anytime from Account → Subscription.

Personal use is included on all plans. The Pro plan adds commercial-use rights (you’re responsible for holding the rights to your design). See our Terms.

You can upload your own photo (or someone who consents) to make a likeness. Please don’t recreate brands, logos, or franchise/IP characters you don’t own — see Acceptable Use.